We strive to assist you for all your inquiries with high touch customer service.
For Customer Support
For Resource/Useful Links
Cannot find the answer in our FAQ section? Contact us now
A selection of forms you can download, fill in and send back to us
Quality Healthcare Specialist Partners exclusively for AIA HealthShield Gold Max customers
Useful information for policyholders
Have a question? You may find the answer here
eCare provides a comprehensive view of your insurance portfolio and allows you to make transactions with ease and
If you are not an AIA customer and do not have a login, you can
Register for eCare.
You have no bookmarked policies yet. Browse our products and bookmark for quick access.
View all important information at a glance
Retrieve documents instantly
Use Tools to understand and manage your insurance policies better
View details of the financial services consultants managing your policies
Enjoy special offers from our participating merchants
View and edit your profile here
Complete transactions and view their status
Open: 8:45am to 5:30pm, Mon - Fri
Forgot your password?
LOGIN WITH TOUCH/FACE ID
Login with your Touch/Face ID
Switch to ID / Password login?